Return & Refund Policy

We accept returns within 30 days of delivery. To be eligible for a return, items must be:

• In original, unused condition
• In original packaging with all accessories included
• Accompanied by proof of purchase (order number or receipt)

To initiate a return, contact our support team:

• Email: support@multimerch.shop
• Include your order number and reason for return
• Our team will provide return instructions within 1 business day

Once we receive and inspect your returned item, approved refunds are processed to your original payment method within 5-10 business days.

Shipping costs for returns may apply depending on the reason for return. Defective or incorrect items will be covered by us.

If you'd like to exchange an item for a different product, contact our support team at support@multimerch.shop. We'll help arrange the exchange based on product availability.